Click Here for Help

If you find yourself stuck, if something isn't working like it's meant to, or you're not sure if something has worked or not, this help section may be able to, well, help.

We have broken the help topic down into sections to help you find what you're after. Below is an overview of what you'll find.

Dexo Troubleshooting Errors Page has a collection of errors users may run into while using DEXO. It shows the problem with both a solution to the problem and a reason explaining why the problem happened.

The General FAQ Page answers the common questions we get from DEXO users. The answers to these questions give advice, an explanation, or a link to a useful resource.

There are also a number of guides in the help topic that will walk you through technical problems. We add guides when a problem that may be difficult to solve comes up often, so if you're having trouble be sure to check here for a guide to your problem.

Dexo Exchange doesn't provide any dedicated customer support service. Instead, if you find yourself with a problem that has no answer here, you can ask for help on Dexo's Telegram channel. For your safety, make sure you read the notice about scams if it's your first time on our Telegram.